THE POSITION

These are your key tasks:

• Act as a key point of contact for Workforce Planning throughout the tournament lifecycle, including special events for FIFA Staff and FIFA Freelancers 
• Create, set up, and implement various elements of the Workforce planning and operation processes, to increase efficiency, allow for flexibility and ensure there is continual process improvement
•  Establish and communicate the Workforce Headcount as the 'source of truth' to ensure consistent and accurate data utilization across the organization
•  Implement, manage, and communicate change management processes to facilitate seamless planning continuity
•  Contribute to the Workforce overall budget, calendar, and the overall total workforce approach
•  Support the generation and communication of policies and procedures to enhance workforce experience and expectations during tournament/event time
•  Play a critical role in managing and delivering Workforce operational requirements during Tournament and Event Time, including, office setups, uniform distribution, key communications, tournament celebration events, workforce ticketing, reward and recognition.
• Provide input into Workforce technology tools and development to ensure fit for purpose and enhance operational efficiency
• Provide support to the uniform programme by upholding directives, conducting issuance and channeling ad hoc queries and requests as needed
•  Work collaboratively with other Operational Services functions such as accommodation, travel, logistics and transport to prioritise the Workforce client group
•  Manage and provide guidance to other workforce team members as the team expands

YOUR PROFILE

We work hard at FIFA.
We are dedicated, ambitious and innovative.

And we respect our values. Always.

For all roles, we seek talented people with an entrepreneurial spirit and a global mindset.

The specific competencies we require for this position are:

• Master`s degree or similar higher education in Sport or Business Management
  3-5 years of experience in a similar role
• Initiative and comfort with working autonomously
• Ability to align project to FIFA’s and the divisions goals
• Communication and active listening skills
• Critical and Creative thinker
• Cultural awareness 
• Flexibility and Growth mindset 
• Attention to detail (especially with routine/repetitive tasks)
• Proven track record of working in a fast-paced environment
• Experience in the Sports industry is an advantage 
• Fluent in English and any other FIFA language (F / ES / GER) is an asset 
• High level of proficiency in MS Office