Support customer service in responding inquiries and resolving problems regarding all aspects of policyadministration
Assist in establishing policy administration rules, guidelines, workflow and procedures according to Companypolicies, product specifications, regulations and guidelines
Assist in reviewing and improving the existing operational workflow and procedures of the Life PolicyAdministration Centre to ensure service quality and efficiency
Support the system enhancement project and participate in product or system testing in respect to LifePolicy Administration functions
Job Requirements:
Bachelor's degree holder with minimum 3 years of relevant experience in Life Policy Administration
Good knowledge of Life insurance products and operations
Good problem solving and interpersonal skills with customer centric mindset
Good communication skill in both written and spoken English and Chinese
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! , Join us as we constantly explore new ways to